Refund policy
We hope that you will love your pieces from Brice Interiors. For whatever reason you wish to return an item, we will happily accept returns with the exceptions noted below.
ELIGIBLE RETURNS
For all in-store returns, please contact hello@briceinteriors.com within 7 days of your delivery. Returned merchandise must be in original and unused condition.
The customer is responsible for the return shipping fees and returns must be received within 30 days of delivery date. Returning an item is at your own risk. Please ensure that the item is properly packaged and for your protection, insured. We are not liable for damage caused by inadequate packaging or if the item is lost or damaged while being returned to us. Items that are damaged when we receive them will not be eligible for a refund.
INELIGIBLE RETURNS
We do not accept returns on Final Sale items. The majority of our pieces are customized for you or finished to order and are final sale. Items shipping directly from our vendors are also final sale and non-returnable, unless they arrive incorrect or damaged. The following product categories are not eligible for a return or refund.
- Furniture
- Lighting
- Art
- Mirrors
- Ginger Jars
- Rugs
- Sale Items
- Select Decor - All final sale decor items are noted on product pages.
If a product arrives damaged, please email us a hello@briceinteriors.com within 7 days upon receipt of the item.